Insurance services

Brisbane skyline

Every business faces a different mix of risks. A civil contractor with plant and equipment across three sites, a manufacturer with stock and a production line, and a consultancy whose main exposure is the advice it provides all need insurance cover — but the cover they need will be very different. That’s where an insurance broker adds value in a way a comparison site can’t. We start by understanding how your business actually operates, then identify what could go wrong, what it could cost, and which policies are worth considering. 

Nearly 50 years across Queensland's southeast means we've come to know some industries deeply: how they operate, where their real exposures sit, and which insurers understand them. It's why many of our client relationships span decades, and why so many of our clients also trust us with their home, motor and landlord insurance.

Industries we work with

Property and construction
Builders, civil contractors, fabricators and the trades working alongside them. Contract works, plant and equipment, public liability and the certificates of currency you can't get on site without.
Earthmoving contractors
Excavation, bulk earthworks and site preparation businesses working across civil, commercial and residential projects. Plant and machinery, contract works, public liability, commercial motor, and downtime protection to keep projects moving.
Traffic control and management
Traffic control and management companies keeping roadworks, construction sites and public events operating safely. Commercial motor and fleet, public liability, plant and equipment, management liability, and business insurance tailored to your operations.
Transport, logistics and warehousing
Operators moving and storing goods across Southeast Queensland and beyond. Heavy motor and fleet, goods in transit, carriers liability, marine cargo, and cover for the stock sitting in your warehouse.
Manufacturing
Production lines, workshops and plant. Property and machinery breakdown, products liability, business interruption, and trade credit if you're supplying on terms.
Commercial property owners
Owners and investors with office buildings, retail premises, industrial facilities and mixed-use properties. Building and landlord protection, loss of rent, public liability, machinery breakdown, and cover tailored to your property portfolio.
Retail and hospitality
Shopfronts, cafés, restaurants and the businesses that keep customers coming back. Business packages, public liability, glass and stock, and business interruption cover to help you recover quickly when the unexpected happens.
Professional and business services
Consultants, advisers, surveyors, designers and professional practices whose biggest exposure is the advice and expertise they provide. Professional indemnity, management liability, cyber protection and employment practices cover.
IT providers
Managed service providers, software developers, technology consultants and IT support businesses keeping organisations connected and secure. Professional indemnity, cyber protection, management liability, public liability, and cover for business equipment and electronic assets.
Not-for-profit organisations
Community groups, charities, associations and member-based organisations making a difference. Association liability, public liability, property, cyber protection, and tailored cover for fundraising events and community activities.
Domestic insurance
We also look after the personal side — home, motor and landlord cover for clients who'd rather have one trusted team handling everything.
Not on the list?
Get in touch anyway. Most of what we do is understanding a business first and finding the cover second.

How we work with you

We start with your business, not a product

Before we go near a policy, we want to understand what you do, how you do it, and what would hurt if it stopped. That includes the risks that come with change — a new site, a new service line, a new contract.

We go to market on your behalf

We work for you, not the insurer. We know what different insurers look for and how to present your business properly, which means better terms and fewer surprises than going direct.

We check you're covered at the right level

Being insured and being properly insured aren't the same thing. Property values shift, stock grows, and the cost of getting back on your feet after a loss is usually higher than people expect. Research by NIBA and Deloitte found 40% of clients were either underinsured or not insured at all before engaging a broker. We review your sums insured so you don't find out the hard way.

We stay in touch between renewals

Your business changes throughout the year, not just in the month before renewal. We check in as things change, and we start renewal conversations early rather than in the last week.

When you need to claim

Making a claim is stressful, and it usually happens at the worst possible time. This is the part of broking that matters most and gets talked about least.

We can manage the claim for you. We know what the insurer needs, we prepare and lodge the paperwork, and we deal with them directly. If a claim gets questioned, we're the ones arguing your case — with the relationships and experience to keep it moving.

NIBA and Deloitte research found brokers save clients around two and a half hours during the claims process, and 41% of small and medium business clients said claiming would have been much harder without their broker.

If you want support from someone who understands your business before, during and after a claim, we’re here to help. 

Insurance can be complicated.
Getting the right advice shouldn't be.

Contact J W Bell & Associates today to discuss your business insurance